HILLFOOTS families sending Christmas parcels were shocked by the sudden closure of Tillicoultry Post Office.
The closure on December 15 came about after discussions between the present owner of the building and Royal Mail ended without agreement.
A Post Office spokesperson said: “The subpostmaster and the proprietor are the same person. The subpostmaster had her contract terminated after a financial audit.
“Post Office Ltd reopened the post office with a temporary agent in the current premises to continue to provide a service to our customers but we are now being refused access to do so.”
And they added: “Post Office Ltd is working hard to find another partner nearby and we will do so as quickly as possible.
“We apologise to our customers for any inconvenience caused by these matters which are completely out of our control.”
Ochil MSP Keith Brown called for a quick response to the problem.
He said: “Tillicoultry Post Office provides an important service to the local community and I share my constituents’ concerns about the unexpected closure, particularly so at this time of the year.
“My office has been in regular contact with the Royal Mail since I became aware of the situation last week.
“I understand that the Royal Mail have been unable to reach an agreement with the owner of the current post office building and are now looking at other possible options.
“I did suggest that a temporary mobile service be made available but was told that this was not possible. I have stressed the need to act fast in this matter and will continue to press for a speedy resolution.”