Apr 4 2012 by Alison Lowson, Stirling Observer Wednesday
STIRLING’S Thistles shopping mall has cleaned up big style at the British Toilet Association Attendant of the Year and Loo of the Year awards ceremony.
Alongside its Customer Service Cleaning Partner Dougland, it’s picked up Attendant of the Year, Champions League and Category Winners awards.
Geraldine El Masrour, Marketing Manager at The Thistles, told the Observer that the centre had been striving to improve its Customer Service facilities over the past year following the introduction of a new Customer Charter.
She added: “The Thistles are proud to work in conjunction with Dougland to offer our shoppers the very best facilities. These awards prove that the continued efforts and commitment of our staff is all worth it.”
Meanwhile, Dougland has been given the gold seal of approval in the Kimberly-Clark Awards recently.
The Support Services Company were nominated finalists out of 133 entries from across the UK and Ireland for both Service Delivery, Innovation of the Year and Best Cleaned Premises (Large Retail Establishment) for their work at The Thistles, Stirling.